Cómo autenticar un dominio con GoDaddy

Este artículo está dirigido a aquellos que ya han registrado con éxito un dominio con GoDaddy. Necesitarás este registro siempre y cuando utilices el nombre de dominio, incluso cuando lo autentiques con MailerLite. 

1. Ve a la página Configuración de la cuenta y haz clic en la pestaña Dominios.

2. En Dominios de envío, haz clic en Añadir dominio.

3. Ingresa la dirección de correo electrónico que deseas utilizar para enviar correos electrónicos y haz clic en Guardar.

4. Verifica tu dirección de correo electrónico con el correo electrónico de confirmación que te enviamos, o autentica inmediatamente tu dominio para verificar automáticamente tu correo electrónico.

5. Una vez añadido el dominio, haz clic en el botón Autenticar. Aparecerá una ventana con los campos Nombre y Valor de tus registros DKIM y SPF. Copia estos campos y mantén esta página abierta.

1. Sigue los pasos anteriores.

2. En la pestaña Automático, inicia sesión en tu cuenta de GoDaddy. Sigue las instrucciones para conectarte a tu cuenta.

3. A continuación, verás los registros DNS que MailerLite configurará para ti. Haz clic en el botón Autorizar o Conectar para continuar.

4. MailerLite intentará verificar la correcta configuración de tus registros DNS. Puedes comprobar el estado haciendo clic en el botón Pendiente debajo de Autenticación y luego haciendo clic en Verificar dominio. Alternativamente, puedes actualizar la página.

5. Una vez que la configuración DNS se haya realizado correctamente, el botón mostrará Autenticado. Ten en cuenta que este proceso puede llevar algún tiempo.

Cómo autenticarse manualmente

Cambia a la pestaña Manual para acceder a los registros DNS que debes añadir a tu panel de GoDaddy.

Dirígete a GoDaddy e inicia sesión en tu cuenta. 

1. Ve a Dominios y selecciona el dominio que deseas autenticar para acceder a la página Configuración del dominio.

2. Desplázate hacia abajo hasta la sección Configuración adicional y haz clic en Administrar DNS.

3. Accederás a todos los registros existentes de tu dominio.

1. En la página DNS de tu cuenta de GoDaddy, haz clic en Add (Agregar). 

2. Selecciona CNAME en la opción desplegable Type (Tipo). 

3. En el cuadro Host, pega el campo Name: litesrv._domainkey (no incluyas tu dominio).

4. En el cuadro CNAME Value, pega el texto «Value» que has recibido en tu cuenta MailerLite.

5. Haz clic en Save (Guardar).

1. En el archivo de zona DNS de tu cuenta de GoDaddy, haz clic en Add (Agregar).

2. Selecciona TXT en el menú desplegable Type (Tipo).

3. En el cuadro Host, escribe: @.

4. En el cuadro TXT Value, escribe: v=spf1 a mx include:_spf.mlsend.com ?all.

5. Haz clic en Save (Guardar).

No copies el campo Name del registro SPF, ya que GoDaddy siempre reemplaza este campo con @.

Regresa a la pestaña Dominios de MailerLite y haz clic en el botón Autenticar para el dominio que deseas autenticar. Una vez aprobado, el dominio aparecerá autenticado en la página Dominios.

Sin embargo, a veces el sitio dirá que uno o ambos registros no fueron aprobados, incluso si toda la información se envió correctamente. 

Hay 2 razones por las que esto sucede:

1. Los servidores pueden tardar hasta 24 horas en actualizar completamente esta información. La mayoría de las veces, sin embargo, se aprueba y actualiza en cuestión de minutos.

2. Parte de la información tiene que ser revisada y actualizada.

Para soluciones a problemas comunes, consulta nuestra guía Resolución de problemas: Autenticación de dominio.

This article is meant for those who already successfully registered a domain with GoDaddy. You'll need this registration as long as you use the domain name, even when you authenticate it with MailerLite. 

1. Head to Domains.

2. Click Add domain.

3. Enter the email address you wish to use to send emails from and click send verification email. Verify your email address with the confirmation email we send you, or immediately authenticate your domain to automatically verify your email. 

4. Once the domain has been added, click on the Authenticate button. You’ll get the Name and Value fields for the DKIM and SPF records. Copy these fields and keep this page open.

Head over to GoDaddy and log in to your account. 

1. Under My Products, scroll down to Domains and locate the domain you would like to authenticate.

2. Click DNS to access all of your domain’s existing records.

1. Click Add new record.  

2. For Type, choose TXT.

3. In the Name box, paste the Name field for the DKIM record in your MailerLite account. Be sure to remove your domain name, as GoDaddy already adds it. 

4. In the Value box, paste the DKIM Value text that is given to you in your MailerLite account.

5. Leave the TTL at ½ hour. 

6. Click Save.

1. Click Add new record.

2. For Type, choose TXT.

3. In the Name box, enter: @.

4. In the Value box, paste the SPF Value in your MailerLite account. 

5. Leave the TTL at ½ hour. 

6. Click Save.

Head back to the MailerLite Domains page and click on the green Check DNS records button located below the records.

You will get notified once both records have been approved.

However, sometimes the site will say that one or both records were not approved, even if all of the information was correctly submitted. 

There are two reasons why this happens:

1. It can take the servers up to 24 hours to completely update this information. Most of the time, however, it is approved and updated in a matter of minutes.

2. Some information has to be re-checked and updated.

Even if you think you are sure you set up the information correctly, we suggest that you follow the troubleshooting steps below, just in case.

DKIM record is not approved

If the DKIM record fails, first check if you have typed ml._domainkey only (without your domain) in the Host field as GoDaddy automatically includes your domain name.

Also, check if both Value fields are exactly the same as they’re case-sensitive. 

If you’re unsure, you can compare both texts here.

SPF record is not approved

There are three reasons why an SPF record is not approved:

• SPF records don't match

• SPF Name record field must be left empty

• More than one SPF record was found

SPF records don’t match

• Check that the Name is @ and not your domain. 

• Check if the Value field on your GoDaddy DNS page is exactly the same as the one on your MailerLite Domains page. They have to be identical as they are case-sensitive. The record won’t be approved otherwise. 

You can use this site to compare both texts.

SPF Name record field must be left empty

In GoDaddy, when your domain is meant to go in the Name field of a record, it should be replaced with @.

Use @ as the Name field for the TXT record. 

More than one SPF record was found

It’s only possible to have one SPF record on your DNS zone. If you have more than one, they need to be merged. 

In the picture below, there are two different TXT records for SPF. Both of these need to be merged into one single record.

Fortunately, MailerLite does this for you after you click once on the green Check DNS records button. This allows the site to check and update the SPF record’s Value with the merged version after clicking on it. The updated SPF value will be available on the same pop-up page.

At first, you will notice that the SPF value record will look something like this:

v=spf1 a mx include:_spf.mlsend.com ?all

After clicking on the green Check DNS records button and receiving the error message that more than one SPF record has been found, refresh the page, click on the Check status button, and most likely, you will see that there is a new merged value for the SPF record. 

You can confirm this by examining it. The merge was successful if the text includes more than one include.

An example of a merged SPF record from MailerLite and Outlook:

v=spf1 a mx include:_spf.mlsend.com include:spf.protection.outlook.com -all

Before setting up the new merged SPF record, it’s important to:

• Remove all of the current SPF records in your GoDaddy DNS zone, including the original one from MailerLite that is not merged

• Add a new TXT record with the merged SPF record

• Go back to your MailerLite Domains page and click on the green Check DNS records button

An error may still come up, even after setting up the merged SPF record in the DNS zone. Don’t worry if this happens. Remember that servers can take up to 24 hours to completely update this information. Most of the time, however, it’s approved within a few minutes to a few hours.

You can check if the SPF record is correctly set up with this third-party tool.