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FAQ

We’re a global remote company that puts people first. You’ll work from where you want and have the work-life balance of your dreams. All with the support of a passionate team who wants to see you thrive. Read through some of our most common questions below.

Frequently asked questions
Can I work from anywhere in the world?

In most cases, yes! As long as you have a stable internet connection and can coordinate at least 4 hours of overlap with your team, you're generally free to work from your chosen location. However, there are occasional exceptions. Certain teams rely on extensive collaboration, and for these instances, specific time zone criteria are outlined in the job listings.

We understand that some individuals might express their openness to working within different time zones or regions. Nevertheless, we adhere to the designated time zone requirements. This approach is rooted in our past experiences, as working during challenging hours can potentially lead to an unhealthy work-life balance. Your well-being is important to us, and maintaining these considerations helps ensure a positive work experience for all.

What is the employment agreement?

We can offer 2 types of employment, depending on your geographic location:

  • Regular employment in The United States of America and Lithuania - if you meet the legal requirements set by any of those countries.

  • Contractor agreement for the rest of the world. As independent contractors, you are responsible for paying your own income taxes, dependent upon the tax regulations and policies of your country’s tax jurisdiction. We recommend getting local tax advice to ensure compliance with all applicable laws and regulations.

We’d like to highlight that everyone receives the same benefits regardless of their employment type. 

In which currency will I get paid?

Most service agreements and salary frameworks are set up in USD. There’s a possibility to set up EUR for your payment based on the USD-EUR currency exchange rate for the last day of the service month.
Moreover, Lithuanian employees under the employment agreement are paid in EUR.

How do you communicate with everyone working remotely?

We use Slack and video call meetings for communication.
People are encouraged to plan their workday according to their needs and block out "do not disturb" time whenever they need to fully focus. All we ask is that messages are checked within 24 hours.
To make a remote team work, we also use online manuals, documentation, and work status updates on Slack. We use Slack for our daily communication.

How do you handle the time zone differences?

Navigating time zone differences is an integral part of our remote work setup. We understand the importance of maintaining effective communication and collaboration across different geographical locations.

Here's how we handle time zone variations:

  • Flexible Schedules: We encourage flexibility in work schedules to accommodate varying time zones. This ensures that team members can find overlapping hours for meetings, discussions, and collaboration.

  • Core Overlap Hours: While we embrace flexibility, we do emphasize having core overlap hours where all team members can connect in real-time. This fosters more immediate communication and enables seamless teamwork.

  • Time Zone Awareness: Our teams are mindful of the time zones their colleagues are in. When scheduling meetings or setting expectations for responses, we consider the working hours of all team members to avoid inconvenience.

  • Asynchronous Communication: We recognize that not all communication needs to be immediate. To bridge time zone gaps, we encourage the use of asynchronous communication methods like emails, project management tools, and shared documents.

  • Transparent Communication: Open and transparent communication is key. If you're working in a time zone that might cause delays in response, simply communicating your availability and expected response times goes a long way in managing expectations.

  • Respect for Work-Life Balance: While we value effective collaboration, we also prioritize work-life balance. We discourage team members from working during odd hours that could lead to burnout.

In essence, our approach is centered around flexibility, open communication, and a respect for individual work styles and time zones. This enables us to effectively bridge geographical distances and work harmoniously as a remote team.

Do you have an office or headquarters?

No, MailerLite operates as a fully remote company and is registered in Delaware, United States, and Vilnius, Lithuania, based on the specifics of your agreement with us.
While we don't have traditional offices or headquarters, we do offer a co-working space located in Vilnius, Lithuania. You're more than welcome to make use of this space if you happen to be in the area.

How long does the hiring process take?

It should take approximately 4-6 weeks, however for different reasons the process can take longer than that. In those cases, we’ll keep you updated every step of the way.

What steps are involved in the recruitment process?

We're continuously working to improve our recruitment process, which means the specific steps can vary as we explore new approaches. For consistency, candidates applying for the same role will typically experience the same sequence of steps. However, if someone applies for different roles, there might be slight variations as we experiment with different methods.
You can find a concise overview of the five most typical steps in our process on this dedicated page.

Can I reapply again after being rejected?

Absolutely, don't hesitate to apply for another job opportunity even if you've been rejected before. We've had instances where individuals joined us after being turned down multiple times. This not only highlights that personal and professional growth can occur at different paces for each individual, but also emphasizes that we can grow from setbacks and improve with each attempt.

If you feel that you have acquired additional skills, experience, or qualifications since your last application, you’re welcome to submit a fresh application. We understand that life brings new experiences and opportunities for growth. We generally recommend allowing approximately six months for acquiring additional skills and experiences that could enhance your candidacy for the same or similar positions. Your journey is unique, and we're here to support you every step of the way.

I know someone who works at MailerLite. Can they refer me?

Sure, reach out to them before you apply. They can guide you through the process and submit your details internally, so don’t forget to share your LinkedIn profile with them.

Can I connect with people who work in the team I want to join?

Yes. We can’t give out their contact information, but please feel free to send them a LinkedIn message and connect with them there.

I don’t see any roles that match my interest, can I send a spontaneous application?

Of course! If you haven't found any roles that align with your interests, you're still welcome to submit a spontaneous application. We've created a specific page for this purpose, which you can visit by clicking here. When you send in your application, it will be added to our Talent Pool, and we'll consider it for any upcoming positions that match your skills and preferences. To give yourself the best chance, make sure your application is thorough and includes all the pertinent information.

Your proactive approach is appreciated, and we look forward to potentially welcoming you to our team in the future.

After joining MailerLite, am I able to relocate to another country?

Yes! We highly value the rich diversity and varied global perspectives that each team member contributes. Many of our colleagues are digital nomads who've found a harmonious work-life blend. We encourage you to embark on journeys to new places, it's a great way to bring in new energy and ideas to your work.

However, it's worth noting that for smooth collaboration, it's beneficial to be in a location with at least a 4-hour overlap with your team's working hours. Also, we want to make sure you're not working really late or during odd hours, so that your work and personal life stay balanced.

Do you offer VISA sponsorship?

We have a global presence, allowing you to work from your home country or any other country you prefer. It's important to note that to work from a specific location, you must have the legal authorization to reside and work in that country.

At this time, we don't offer assistance with visa sponsorship. Responsibility for obtaining the necessary work authorization in your chosen country will rest with you.

Do you offer any internship opportunities?

While we genuinely value the growth and development of professionals, we currently do not have a structured program in place that can provide the necessary supervision, training, and mentorship for interns.

That’s a snapshot of what it’s like to work at MailerLite

If you feel that this might be something you’re looking for, please check out our jobs page and let’s talk!

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