Your trust in MailerLite is paramount to us. We are constantly improving our policies and terms to ensure that all of our customers are following the best practices around privacy, security, usage and compliance. You can find more details below. Read our policies and terms below or head to the FAQ for answers to common legal questions.
The overarching agreement you make to work with MailerLite.
Your privacy is important to us. Here’s how we use and protect your data.
Our GDPR agreement for customers who process personal data on behalf of EU/EEA individuals.
How we use cookies and other tracking technologies to improve your experience.
We are committed to maintaining the highest operational and security standards that comply with international law.
We have a zero-tolerance policy for spam. Learn more about our strict anti-spam rules.
These guidelines cover the use of trademarks and other Intellectual Property assets of MailerLite.
These terms represent legally binding agreement and understanding between MailerLite and the Affiliate.
These terms constitute a legal document which sets out the rights and obligations of MailerLite and Guest Writer.
These MailerLite Partner Program Terms apply to you becoming a Partner (Expert) in MailerLite Partner Program.
Despite our thorough QA, sometimes bugs occur. We encourage the community to responsibly disclose any bugs or issues.
These guidelines cover the conditions upon which complimentary use of the MailerLite platform is offered to registered non-profit organizations.
These MailerLite Survey Contest Rules are applicable to the MailerLite Survey Contest.
These Focus Group Terms are applicable to the participation in MailerLite Focus Groups.
Terms that govern the use of reviews, testimonials, and/or user-generated content.
These Fall Season Sale Terms are applicable to the participation in MailerLite Fall Season Sale.
This Privacy Policy describes the kind of information we process, how it is processed and why.
If you are located within the European Economic Area (EEA), United Kingdom, or Switzerland, MailerLite services are provided to you by MailerLite Limited which is registered in Ireland.
If you are located outside of the EEA, United Kingdom, or Switzerland, services are provided through our US-based company MailerLite, Inc.
The MailerLite platform and its infrastructure fully comply with the European Regulation 679/2016 (GDPR), various US privacy laws, and other international privacy laws.
MailerLite, Inc. also adheres to the latest E.U. - U.S. Data Privacy Framework and Swiss-U.S. DPF, including the UK Extension to the EU-U.S. DPF.
The receipt of the ISO 27001 Certification is pending.
Additionally, our Privacy Policy is available on our website here.
If you have any questions about utilizing MailerLite's tools for GDPR compliance, such as obtaining consent from subscribers or deleting personal data, please contact our customer support via this contact form. Customers with paid subscriptions can contact customer support via email or live chat from the link in their account.
Please note that we do not provide legal advice regarding your role as the data controller for data uploaded to the platform. For legal support, we recommend consulting a legal adviser of your choice.
MailerLite acts as:
a Data Controller for the personal data of its customers, employees and MailerLite newsletter subscribers; and
a Data Processor when it processes the personal data of its customers’ subscribers.
MailerLite uses Google's data storage in the EU:
Germany (MailerLite Classic);
Netherlands (New MailerLite).
MailerLite uses two third-party Sub-Processors to assist it in providing the Services:
Google Ireland Limited;
Vercom S.A.
Information about MailerLite’s sub-processors can be found in Annex 4 of the Data Processing Addendum here.
In providing the Services, MailerLite may function as both a Data Controller and a Data Processor.
Specifically, MailerLite acts as a Data Processor when handling the personal data of its customers' subscribers. For customers’ subscribers' data:
EEA, UK, and Swiss Customers: if you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, and services are provided to you via MailerLite Limited, then your subscribers' data does not leave the EU.
Customers Outside the EEA, UK, and Switzerland: if you are located in other countries, services are provided to you via the US entity MailerLite, Inc., meaning that your subscribers' data is transferred to the United States.
MailerLite ensures that any transfer of personal data outside the EEA is done in accordance with applicable laws and appropriate safeguards. These safeguards include adherence to the latest E.U. - U.S. Data Privacy Framework and Swiss-U.S. DPF, including the UK Extension to the EU-U.S. DPF., the use of Standard Contractual Clauses (SCC) approved by the European Commission, or other adequate safeguards as detailed in our Privacy Policy.
MailerLite currently possesses the following certifications:
E.U.-U.S. Data Privacy Framework (DPF), and Swiss-U.S. DPF, including the UK Extension to the EU-U.S. DPF.
MailerLite is currently working on obtaining the following certifications:
ISO 27001 Certification.
Both MailerLite’s sub-processors have ISO 27001 Certification. For Google, you can find it here and for Vercom you can find it here.