Customers with Paid plans can contact Support via their account. For Free plans, we recommend joining our Community where other MailerLiters love helping each other.
Those with paid plans can join our Community where other MailerLiters help each other or contact customer support via your account.
Starting June 16th, 2025, we are required to apply New Zealand GST to your MailerLite payments. You don’t need to do anything—this tax will be added automatically to your MailerLite invoices.
Please note that GST is determined by the address on your billing information. If this notification doesn't apply to you, please update your billing address in your account to ensure you're not charged incorrectly.
To check or update your billing information:
Navigate to Account Settings.
2. Choose the Plan & Billing tab.
3. Select the Billing information page.
GST does not apply to supply of remote services (from outside New Zealand) to New Zealand GST-registered businesses. In this case, you must provide your GST registration number or your New Zealand business number by sending us the relevant document at taxes@mailerlite.com.
Starting June 16th, 2025, we are required to apply New Zealand GST to your MailerLite payments. You don’t need to do anything—this tax will be added automatically to your MailerLite invoices.
Please note that GST is determined by the address on your billing information. If this notification doesn't apply to you, please update your billing address in your account to ensure you're not charged incorrectly.
To check or update your billing information:
Navigate to Plan & billing.
2. Choose Billing information.
GST does not apply to supply of remote services (from outside New Zealand) to New Zealand GST-registered businesses. In this case, you must provide your GST registration number or your New Zealand business number by sending us the relevant document at taxes@mailerlite.com.
