Customers with Paid plans can contact Support via their account. For Free plans, we recommend joining our Community where other MailerLiters love helping each other.
Those with paid plans can join our Community where other MailerLiters help each other or contact customer support via your account.
Starting November 3, 2025, we are required to apply Turkish Value Added Tax (VAT) to your MailerLite payments. You don’t need to do anything—this tax will be added automatically to your MailerLite invoices.
Please note that VAT is determined by the address on your billing information. If this notification doesn't apply to you, please update your account’s billing address to ensure you're not charged incorrectly.
To check or update your billing information:
Navigate to Account Settings.
2. Choose the Plan & Billing tab.
3. Select the Billing information page.
VAT doesn't apply to sales of electronic services when they're made to Turkish VAT-registered businesses. If this applies to you, please provide us with your Tax Identification Number (TIN) by sending your VAT Registration Certificate or other relevant document that includes your TIN to taxes@mailerlite.com.
Starting November 3, 2025, we are required to apply Turkish Value Added Tax (VAT) to your MailerLite payments. You don’t need to do anything—this tax will be added automatically to your MailerLite invoices.
Please note that VAT is determined by the address on your billing information. If this notification doesn't apply to you, please update your account’s billing address to ensure you're not charged incorrectly.
To check or update your billing information:
Navigate to Plan & billing.
2. Choose Billing information.
VAT doesn't apply to sales of electronic services when they're made to Turkish VAT-registered businesses. If this applies to you, please provide us with your Tax Identification Number (TIN) by sending your VAT Registration Certificate or other relevant document that includes your TIN to taxes@mailerlite.com.
