Product review email automation

The sale has been made but wouldn’t it be nice to know if your customer had a good experience? Or whether they like the service or product that they’ve bought? Find out with a product review email.

By collecting feedback with a product review email automation, you’ll get valuable insights that’ll help you improve your business. A post-purchase feedback workflow is easily created when using MailerLite. Here’s how!

Product review email automation

How do I build this workflow?

  1. Go to the Automation tab and Create a new workflow
  2. Give your workflow a name, for example: “Post-purchase feedback”
  3. Select the workflow trigger Purchased any product
  4. Choose the E-commerce automation tab and select the workflow trigger Purchased any product if you want to send a generic follow up for any purchases made
  5. Then add a delay, so you’re not sending an email immediately after a purchase has been made. We would suggest waiting at least 2 days
  6. Then add a new email. In this product review email, you can ask how people liked their purchase. By using the survey block, subscribers can easily give a rating and/or leave additional feedback directly within the email