Ignas1 min read New Features & Updates May 18, 2016

Unsubscribe Survey: Know why your readers leave

Unsubscribe Survey: Know why your readers leave

We added surveys after users unsubscribe from your emails, so that you can get feedback why they are leaving your list. It’s a simple form with 5 answers.

To see the unsubscribe reasons for a certain campaign, go to campaign report and click Subscriber Activity. Now select Show Unsubscribed and you will get a list of people who unsubscribed and reasons why.

If you want to get an all-time unsubscribe reason stats for your account, go to Unsubscribe Page Settings and choose Unsubscribe Stats. Here you will see what is the main reason why people quit your newsletter.

Use unsubscribe surveys to get insights about your subscribers and improve your email marketing campaigns.

P.S. Did you know that you can customize your unsubscribe page settings and design?