MailerLite is growing its client base across the United States. By law, we need to collect and remit sales taxes to comply with varying local and state laws across the country.
Not all states tax our activity as a Software as a Service (SaaS), and there are different nexus determinations across states.
Below you will find an up-to-date table with the information in what states we are subject to sales taxes.
In the event of a refund, the state and local taxes will be included in the reimbursement.
States subject to a sales tax
MailerLite is subject to sales tax in the following states:
| State | Effective date |
| Ohio | March 22nd, 2021 |
| Utah | April 1st, 2021 |
| Maryland | June 1st, 2021 |
| District of Columbia | June 1st, 2021 |
| Arizona | October 1st, 2022 |
| Pennsylvania | October 1st, 2022 |
| Massachusetts | October 1st, 2022 |
| Washington | October 1st, 2022 |
This list will be updated as more states are added.
How a US sales tax is calculated
A sales tax is calculated by the addition of:
The state rate
The county rate
The city rate (if applicable)
This combination may lead to several different rates applicable within each state depending on the zip code that is provided on the billing information on the Plan and billing page.
Based on the zip code you provide, our billing platform will calculate the applicable tax rate on top of the plan price on the checkout page. The tax component (state and local tax) will be identified in a dedicated line in the invoice of the purchase.
Tax exemptions
Certain charitable, religious, scientific, or educational organizations may be exempt from the sales tax. However, not all non-profit organizations qualify for a tax exemption.
If you believe your organization should be tax-exempt, please send us the required documentation by the state to taxes@mailerlite.com and your request should be reviewed within three business days.
Ohio: The state of Ohio requires you to submit a completed Ohio Sales & Use Tax Blanket Exemption Certificate (STEC-B) or a Streamlined Sales and Use Tax Agreement.
Utah: The state of Ohio requires you to submit a completed Utah Exemption Certificate (TC-721).
Maryland: The state of Maryland requires you to submit a completed Sales and Use Tax Exemption Certificate
District of Columbia: The state of District of Columbia requires you to submit a completed Certificate of Exemption, which is issued by the local government.
Pennsylvania: the state of Pennsylvania requires you to submit an Exemption Certificate (Form REV-1220AS).
Massachusetts: the state of Massachusetts requires you to submit a copy of Form ST-2 and a completed ST-5. To obtain a duplicate Form ST-2, contact the Massachusetts Department of Revenue in writing, online, or by phone. Please send us both forms.
Washington: the state of Washington requires you to submit, depending on the category your organization falls into:
Youth character building organizations: RCW 82.04.4271 or RCW 82.08.0291
Student loan debt and guarantee organizations: RCW 82.04.367
Credit and debt counseling services: RCW 82.04.368
Organizations operating sheltered workshops: RCW 82.04.385
Certain fraternal and beneficiary organizations: RCW 82.04.370
