All information regarding your current plan and payment information can be found in your Account settings on the Plan and billing page. If you do not see this page or the Upgrade page, please contact the account administrator.
Plans and how to pay
MailerLite has three types of plans: Free, Growing business and Advanced. You can compare the features between these plans on the Pricing page.
The free plan is automatically applied to every account upon approval. It allows you to use up to 1,000 unique subscribers and send up to 12,000 emails every 30 days.
The paid plans are offered on a monthly or annual basis. Each plan includes a specific range of recipients and amount of emails sent allowed.
Prices don't include VAT or other taxes of any kind (where applicable)
A 30% discount can be applied for non-profit organizations providing proof of status sent to support@mailerlite.com
For monthly plans, you can pay with a credit or debit card. They will automatically renew every 30 days until you cancel.
For annual plans, you’ll automatically get a 15% discount. You can purchase with a credit or debit card or bank transfer (if residing in Lithuania). However, annual plans cannot be automatically renewed. You must manually renew them by the expiration date.
Note: For the first payment only, some customers will be required to complete a 3D secure authentication, which is an online protocol that helps to prevent fraud in online debit and credit card payments.
How to upgrade your plan
Head to the Account settings page, and select Upgrade or Plan and billing.
Click Upgrade.
Select the plan that best suits your needs.
What happens if you upgrade your plan before the expiration date
You don’t lose any money when you upgrade to a new plan before the expiration date of your current plan.
We calculate the unused time/money from your current plan and subtract it from the full price of the new plan. The expiration date of the plan is also updated according to the amount of time purchased.
The formula used to calculate the upgrade price is:
Full price of plan - unused money from the current plan = upgrade price
Switching from an annual to a monthly plan
You have the option to switch from a monthly plan to an annual plan, and from an annual plan to a monthly plan. Whichever plan you choose, the expiration date will be extended accordingly.
If you want to change your annual plan to a monthly plan, please keep the following in mind:
You can only switch to the same or a higher monthly plan tier
You will be able to upgrade to a monthly or annual plan again once you are officially on the monthly plan
You will be able to downgrade your plan after the expiration date only
Since annual plans include a 15% discount and monthly plans do not, the unused balance from your annual plan is recalculated to fit the new monthly plan’s price. This changes the time period and results in a shortened expiration date for your new plan
If you switch from a monthly plan to an annual plan, you won’t be able to switch from an annual plan to a monthly plan for two days
How to extend an annual plan
Head to Plan and billing.
Depending on your account settings, you may see the option to cancel or extend your current plan.
Click Extend and complete the checkout process.
How to cancel a plan
When you cancel your plan, you will keep your current plan until it expires, but you will not be automatically charged for the next month.
Canceling monthly plans
Since monthly plans can be automatically renewed every 30 days, the renewal can be canceled at any time.
To cancel a monthly plan:
Head to Plan and billing.
Click on the Upgrade or downgrade button.
Select the Forever Free plan by clicking on Downgrade.