Here is a list of the most common reasons users get stuck on the wrong side of their account (and what to do):
If you can’t remember your password, simply click the Forgot your password? button located in the password word field.
Enter your login email address.
Check I’m not a robot.
You will receive further instructions in your inbox.
If you don’t receive the reset instructions in your inbox, and it is not in your spam/promotions folder, then please email firstname.lastname@example.org for further support. A member of our team can assist you in resetting your password.
For more in-depth Google Authenticator 2FA instructions, we recommend checking out their resource center here.
So you know your password and 2FA are not an issue for you. It just won’t let you log in. What should you do?
Make sure you’re logging in from https://app.mailerlite.com/.
Check for typos in your email address.
Ensure CAPS LOCK is not enabled.
Try using a different browser.
Reset your password.