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Automation templates

Reward repeat customers workflow

E-commerce integrations

MailerLite accounts integrated with any e-commerce store can use this template to reward repeat customers with a discount, special offer, or a thank you. It triggers every time a customer reaches a set number of completed orders, for example, every 3rd order (3, 6, 9, 12, and so on), until a set limit is reached, if one is configured.

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Reward repeat customers workflow

Setup

This workflow template uses an e-commerce trigger. E-commerce triggers are exclusively available on accounts that are integrated with Shopify, WooCommerce, BigCommerce, Wix, or PrestaShop.

How do I use this template?

  1. Go to the Automation page and click New automation

  2. Select the Reward repeat customers template

  3. Select a shop for the Purchase frequency e-commerce trigger and then choose the specific product

  4. Set a time delay to Trigger automation in, for example, in 2 hours

  5. Then set the number of the order for which this automation should trigger, for example, Trigger every 3rd or 5th order. You also have the option to select an Order cap when the automation stops triggering after the cap

  6. Then click the next Email step to design the email you'd like to send

  7. Add a Time delay step (e.g. 3 days)

  8. Below you’ll see a Condition step set to Workflow activity, Reward email was opened

  9. On the Yes path, click the Action step Move to groups (e.g. Loyal Buyers)

  10. On the No path, you can send the reward email once again

  11. Save the step and turn on Activate to start your workflow


This is just one great example of how you can use this template. You can edit this template as much as you want to make it work for you. The sky is the limit!

Note: You can only use this template when you have an ecommerce store connected to your account.

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