People FAQ
We’re a global remote company that puts people first. You’ll work from where you want and have the work-life balance of your dreams. All with the support of a passionate team who wants to see you thrive. Read through some of our most common questions below.
Can I work from anywhere in the world?
In most cases, yes! As long as you have a stable internet connection and can coordinate at least 4 hours of overlap with your team, you're generally free to work from your chosen location. However, there are occasional exceptions and in those cases, specific time zone criteria will be outlined in the job listing.
We understand that some individuals might express their openness to working within different time zones or regions. Nevertheless, we adhere to the designated time zone requirements. This approach is rooted in our past experiences, as working during challenging hours can potentially lead to an unhealthy work-life balance. Your well-being is important to us, and maintaining these considerations helps ensure a positive work experience for all.
In which currency will I get paid?
Most agreements are set up in USD. There’s also a possibility to agree on EUR or PLN for your payment.
How do you communicate within a fully remote setting?
We communicate primarily through Slack and video calls, alongside various tools for task management.
Everyone is encouraged to plan their workday based on their own focus needs and what works best for the team. To support deep work, we block out "do not disturb" time when needed.
We also keep a shared 4-hour overlap with our teammates so we can collaborate efficiently. Since we're a remote team, we also share regular work status updates on Slack to stay in sync.
How do you handle the time zone differences?
Navigating time zone differences is an integral part of our remote work setup. We understand the importance of maintaining effective communication and collaboration across different geographical locations.
Here's how we handle time zone variations:
Flexibility: We encourage flexibility in working times to accommodate varying time zones.
Overlap Hours: While we embrace flexibility, we do emphasize having overlapping hours where all team members can collaborate in real-time. This fosters more immediate communication and enables seamless work.
Time Zone Awareness: Our teams are mindful of the time zones their colleagues are in. When scheduling meetings or setting expectations for responses, we take into consideration and respect everyone's location and time zone.
Asynchronous Communication: We recognize that not all communication needs to be immediate. To bridge time zone gaps, we encourage the use of asynchronous communication methods like emails, project management tools, and shared documents.
Transparent Communication: Open and transparent communication is key. If you're working in a time zone that might cause delays in response, simply communicating your availability and expected response times goes a long way in managing expectations.
Respect for Work-Life Balance: While we value effective collaboration, we also prioritize work-life balance. We discourage people from working during odd hours that could lead to burnout.
In essence, our approach is centered around flexibility, open communication, and a respect for individual work styles and time zones. This enables us to effectively bridge geographical distances and work harmoniously.
Do you have an office or headquarters?
No, MailerLite operates as a fully remote company. While we don't have traditional offices or headquarters, there’s a co-working space located in Vilnius, Lithuania. You're more than welcome to make use of this space if you happen to be in the area.
How long does the hiring process take?
The process typically takes about 4-6 weeks, though it may take longer in certain situations. In such cases, we will keep you updated at every stage.
What steps are involved in the recruitment process?
We’re always looking to improve our recruitment process, so the exact steps can vary depending on the role and as we try out new approaches. For consistency, candidates applying for the same role will typically experience the same sequence of steps. However, if someone applies for different roles, there might be slight variations as we experiment with different methods.
You can find a concise overview of the most typical steps in our process on this dedicated page.
Can I reapply again after being rejected?
Absolutely, don't hesitate to apply for another job opportunity even if you've been rejected before. We've had instances where individuals joined us after being turned down multiple times. This not only highlights that personal and professional growth can occur at different paces for each individual, but also emphasizes that we can grow from setbacks and improve with each attempt.
If you feel that you have acquired additional skills, experience, or qualifications since your last application, you’re welcome to submit a fresh application. We understand that life brings new experiences and opportunities for growth. We generally recommend allowing approximately six months for acquiring additional skills and experiences that could enhance your candidacy for the same or similar positions. Your journey is unique, and we're here to support you every step of the way.
I know someone on the MailerLite team. Can they refer me?
Sure, reach out to them before you apply. They can guide you through the process and submit your details internally.
Can I connect with people who are part of the team I want to join?
Yes. We can’t give out their contact information, but please feel free to send them a LinkedIn message and connect with them there.
After joining MailerLite, am I able to relocate to another country?
Yes! We highly value the rich diversity and varied global perspectives that each team member contributes. Many of our colleagues are digital nomads who've found a harmonious work-life blend. We encourage you to embark on journeys to new places, it's a great way to bring in new energy and ideas to your work.
However, it's worth noting that for smooth collaboration, it's beneficial to be in a location with at least a 4-hour overlap with your team's working hours. Also, we want to make sure you're not working really late or during odd hours, so that your work and personal life stay balanced.
Do you offer VISA sponsorship?
We have a global presence, allowing you to work from your home country or any other country you prefer. It's important to note that to be an individual entrepreneur in a specific country, you must have the legal authorization and a tax identification number issued by that country.
At this time, we don't offer assistance with visa sponsorship. Responsibility for obtaining the necessary authorization in your chosen country will rest with you.
Do you offer any internship opportunities?
While we genuinely value the growth and development of professionals, we currently do not have a structured program in place that can provide the necessary supervision, training, and mentorship for interns.
That’s a snapshot of what it’s like to work at MailerLite
If you feel that this might be something you’re looking for, please check out our jobs page and let’s talk!