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How to turn off the default abandoned cart emails in Shopify

Shopify enables automatic cart abandonment emails as the default. If you want to create and use abandoned cart automation in MailerLite, you will need to turn off the default abandoned cart emails in Shopify. Otherwise, your customers will receive two different emails every time they leave items in their cart.

To turn off the default abandoned cart emails in Shopify:

  1. Navigate to your Shopify admin panel.

  2. Click Settings.

  3. Click Checkout to change your checkout settings.

  1. Scroll down to Abandoned checkouts.

  2. Uncheck the box labeled Automatically send abandoned checkout emails.

  1. Click Save to apply your new settings.

All done! You’re now ready to create a responsive abandoned cart email to send to your subscribers.

Want to learn more about abandoned cart emails? Take a look at these 5 amazing abandoned cart emails to increase sales.

Still have questions?
If you have any questions, feel free to contact us at support@mailerlite.com. A member of our support team will gladly assist you.