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How to change the sender address

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Your sender address is the email address from which your campaigns are sent. That is the email address that recipients of your campaigns can view in the From field in their inbox.

To change the default sender address:

  1. Navigate to the Settings page.

  2. Click the Default settings tab.

  3. Under Default sender, enter your preferred sender information.

  1. Scroll to the bottom of the page and click Save changes.

To change the sender address of a particular campaign:

  1. Navigate to the Campaigns page.

  2. Find the campaign of which you want to change the sender address and click Edit.

  3. Under Who is it from? enter your desired name and sender address and click Next step.

To change the sender address of an email belonging to an automation workflow:

  1. Navigate to the Automations page.

  2. Click the Edit button next to the automation containing the email of which you want to change the sender address.

  3. Once in the workflow editor, click the email step you wish to edit.

  4. In the sidebar, under Who is it from?, enter your desired name and email address.

A double opt-in email is the automatic confirmation email that is sent to subscribers when they complete a form that has double opt-in enabled.

To change the sender address of a specific double opt-in email:

  1. Navigate to the Forms page (or the Sites page, if you wish to edit a landing page double opt-in email).

  2. Click the Overview button of the form of which you wish to change the sender address.

  3. Click on the Double opt-in settings tab.

  4. Click the Edit button next to the Sender field to edit the sender address of that email.

  5. Under Confirmation email, enter your desired sender information.

Note: We recommend using your own name and email and avoid no-reply email addresses. Using a personal and recognizable sender address can improve your email deliverability. A great way to maximize your email deliverability is to authenticate your sending domain.

Your sender address is the email address from which your campaigns are sent. That is the email address that recipients of your campaigns can view in the From field in their inbox. Your sender address is also the address to which your newsletter recipients can reply to.

To change the default sender address, you must navigate to Account settings, then click the Default settings tab.

From here you can enter your desired name and email address into the Default sender fields.

To change the sender address of a particular campaign:

  1. Navigate to Campaigns.

  2. Click the Edit button next to the campaign of which you want to change the sender address.

  3. Under Who is it from? enter your desired name and sender address.

To change the sender address of an email belonging to an automation workflow:

  1. Navigate to Automation.

  2. Click the Edit button next to the automation containing the email of which you want to change the sender address.

  3. Once in the workflow editor, click the email step you wish to edit.

  4. In the sidebar, under Who is it from?, enter your desired name and email address.

The double opt-in email is the automatic confirmation email that is sent to subscribers when they complete a form that has double opt-in enabled.

To change the sender address of a specific double opt-in email:

  1. Navigate to Forms (or the Sites page, if you wish to edit a landing page double opt-in email).

  2. Click on the title of the form of which you wish to change the sender address.

  3. Click on the Double opt-in email tab.

  4. Click the Edit button next to the Sender field to edit the sender address of that email.

Note: We recommend using your own name and email and avoid no-reply email addresses. Using a personal and recognizable sender address can improve your email deliverability. A great way to maximize your email deliverability is to authenticate your sending domain.

Last time edited: Mar 5, 2024